We regret to inform you that our clinical system, EMIS, is currently down. This unexpected outage affects our ability to manage appointments, access medical records, and process prescriptions.
Here’s what you need to know:
- Appointments: We cannot book, reschedule, or access appointment details at the moment.
- Medical Records: Access to medical records and test results is temporarily unavailable.
- Prescriptions: Processing of repeat and new prescriptions will be delayed.
What you can do:
- Emergency Care: For urgent medical issues, please use 111 online (If you are deaf and use BSL, you can access 111 via an interpreter), or visit your nearest urgent care centre.
- If it is a life threatening medical emergency, please call 999. You can also contact the service in BSL through 999 BSL or text 999 (if you have registered your mobile number).
- Minor illness: Please check your local Pharmacy
- Interim Solutions: If you need immediate assistance or have urgent prescription requests, please call our reception at 01922 477 226.
Our team is working hard to resolve the issue and restore full service as soon as possible. We apologise for any inconvenience and appreciate your patience. Thank you for your understanding.