Hatherton Medical Centre
Phone
If you are deaf, or not able to use the telephone, we have an email address that you can use to contact us. Please ask at reception.
Address
Walsall,
WS1 1AF
Please note that all calls made from and received by the surgery are recorded for medico/legal purposes. Call recordings will only be stored for a period of 3 months.
Getting here
There is a bus stop 2 minutes’ walk on Hatherton Road for the numbers 22, 36, 424, and National Express 400.
The bus station is a 4 minute walk from the surgery, please click here to see the available busses.
Bank Holiday Closing
We are closed on Bank Holidays – UK bank holidays – GOV.UK (www.gov.uk)
Accessibility
· Disabled WC
· Induction loop
· Wheelchair access
· Email address for Deaf and hard of hearing patients who cannot use the telephone
If you need a mobility aid (e.g. wheelchair or frame) please bring this with you.
If you need an interpreter, we can arrange for qualified interpreters to be available for your appointments.
Parking
Car park at the rear of the building with 110 spaces, including:
• 12 disabled spaces
• 12 EV chargers for use by patients, visitors and staff.
An Automatic Number Plate Registration (ANPR) system has now been installed. Please click here for more information.
Our building is built to BREEAM Excellent with sustainable ways to travel to work with car sharing spaces and a bike shelter.
Feedback
We enjoy our work and we strive to provide safe, friendly, high quality care to you and your loved ones
Please tell us what we are doing well – Your positive comments are great for our team morale and enthusiasm!
Please tell us how we could look after you better – We will strive to enhance and improve our service
Please leave us your comments on our Feedback page.
TV Licence
This means it is against the law for staff or patients to plug in and watch or record live TV on the premises.
This includes everything on BBC iPlayer, all TV channels, pay TV services like Sky, and live TV on streaming services like Amazon Prime Video. On any device including TV, computer, laptop, mobile phone or tablet.
Please do not watch or record any live TV or watch anything on BBC iPlayer whilst you are in the building.
TV Licence – GOV.UK (www.gov.uk)