Hatherton Medical Centre

Hatherton Medical Centre

Phone

Email

If you are deaf, or not able to use the telephone, we have an email address that you can use to contact us. Please ask at reception.

Address

1 Hatherton Street,
Walsall,
WS1 1AF
Quote / Testimonial:
Telephone calls
Please note that all calls made from and received by the surgery are recorded for medico/legal purposes. Call recordings will only be stored for a period of 3 months.

Getting here

There is a bus stop 2 minutes’ walk on Hatherton Road for the numbers 22, 36, 424, and National Express 400.

The bus station is a 4 minute walk from the surgery, please click here to see the available busses.
A graphic of a stethoscope with a Wi-Fi signal. The NHS logo is in the top right. Text reads "Free Wi-Fi now available. Look up health information, download health apps and browse the internet.".
Free Wi-Fi Network Name: “NHS-WiFi
Opening Hours
Monday 7:30 am – 6:30 pm
Tuesday 7:30 am – 6:30 pm
Wednesday 7:30 am – 6:30 pm
Thursday 7:30 am – 6:30 pm
Friday 7:30 am – 6:30 pm
Saturday Closed
Sunday Closed

We are closed on Bank Holidays – UK bank holidays – GOV.UK (www.gov.uk)

· Disabled parking
· Disabled WC
· Induction loop
· Wheelchair access
· Email address for Deaf and hard of hearing patients who cannot use the telephone

If you need a mobility aid (e.g. wheelchair or frame) please bring this with you.

If you need an interpreter, we can arrange for qualified interpreters to be available for your appointments.

Car park at the rear of the building with 110 spaces, including:

• 12 disabled spaces
• 12 EV chargers for use by patients, visitors and staff.

An Automatic Number Plate Registration (ANPR) system has now been installed. Please click here for more information.

Our building is built to BREEAM Excellent with sustainable ways to travel to work with car sharing spaces and a bike shelter.

We enjoy our work and we strive to provide safe, friendly, high quality care to you and your loved ones

Please tell us what we are doing well – Your positive comments are great for our team morale and enthusiasm!

Please tell us how we could look after you better – We will strive to enhance and improve our service

Please leave us your comments on our Feedback page.

Please be aware that we do not have a TV licence for the building.

This means it is against the law for staff or patients to plug in and watch or record live TV on the premises.

This includes everything on BBC iPlayer, all TV channels, pay TV services like Sky, and live TV on streaming services like Amazon Prime Video. On any device including TV, computer, laptop, mobile phone or tablet.

Please do not watch or record any live TV or watch anything on BBC iPlayer whilst you are in the building.

TV Licence – GOV.UK (www.gov.uk)

If you need help when we are closed

If you need medical help now, use NHS 111 online (111.nhs.uk) or call 111. You can also visit the Urgent Treatment Centre at Walsall Manor Hospital. This is a walk-in service, you do not need an appointment. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

111 online is available for people aged 5 and over. Call 111 if you need help for a child under 5.You can also contact 111 in BSL through the 111 BSL Service.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

You can also contact the service in BSL through 999 BSL or text 999 (if you have registered your mobile number).

The Extended Access Service offers extra bookable urgent and routine GP appointments

You can book appointments for:

– Monday to Friday evenings, 6.30pm to 9pm.

– Saturday, 9am to 5pm

– They are closed on Sundays and bank holidays.

– To book an appointment, please phone OurNet clinic on 01922 501 999. They will advise you where you need to go for your appointment.

Provided by OurNet